Terms of Service

Last updated: 12 October, 2026

These Terms of Service (also called our Terms & Conditions) are an agreement between you and Netus AI. They cover netus.ai and its free tools, Netus AI Writer (app.netus.ai), Netus AI Chat (chat.netus.ai) and the video downloader (netus.ai/video-downloader). Please read them before you use Netus AI.

At a glance

One account, two subscriptions. One Netus AI account signs you in to Netus AI Writer and Netus AI Chat, which are separate subscriptions.

Renewal: subscriptions renew automatically until you cancel.

Cancelling: Netus AI Writer ends straight away, and the subscription credits you have left stay usable. Netus AI Chat stays active until the end of the billing period, then moves to the Free plan.

Refunds: within 7 days of the first payment of a new subscription, if you haven’t used any of its credits. Netus AI Chat top-ups within 3 days, if you’ve used less than 10% of them. Consumers in the EU, the EEA and the UK keep their 14-day right to withdraw.

AI output can be wrong. Check it before you rely on it. You’re responsible for how you use it.

Use Netus AI honestly. Don’t use it to deceive anyone, to cheat or to break the law (see section 11 and our Fair Use Policy).

Disputes: Florida law and the courts in Orange County, Florida, with no forced arbitration and no jury trial (where the law allows). Consumers in the EU, the EEA and the UK keep the rights and courts of their home country.

Agreement and who we are
Eligibility
Your account
The Services
Plans, credits and top-ups
Billing and renewal
Cancellation and refunds
Your content and ownership
AI outputs
Third-party models, connected apps and services
Acceptable use
Video downloader
Teams and organisations (Netus AI Chat)
Suspension and termination
Disclaimers, liability and indemnity
Changes to these Terms
Governing law and disputes
General
Contact us

1. Agreement and who we are

1.1 Who we are

In these Terms, “Netus AI”, “we” and “us” mean the company that owns Netus AI, named in section 19. “You” means anyone who uses the Services. If you use Netus AI for an organisation, “you” also means that organisation.

“Services” (or “Service”) means netus.ai and its free tools, Netus AI Writer, Netus AI Chat and the video downloader, including any new features we add to them. Our contact details are in section 19.

1.2 How you accept these Terms

Creating an account or signing in. By creating an account or signing in, with email or with Google, you agree to these Terms, including the documents in section 1.3. Our sign-up and sign-in pages say so and link to them.
Without an account. If you use the free tools on netus.ai or the video downloader, you agree to these Terms by using them.

If you don’t agree to these Terms, don’t use the Services.

1.3 Other documents that are part of these Terms

These documents form part of these Terms:

our Fair Use Policy, which sets out what you can and can’t do with Netus AI, and its limits;
our Privacy Policy, which explains how we handle your personal information; and
our User Data Policy, which explains how we handle data from Google services.

Accepting these Terms isn’t consent to any optional use of your personal information; those are separate choices (see section 4 of our Privacy Policy).

If these documents conflict, section 18 explains which one applies.

2. Eligibility

Age. You must be 18 or older to use Netus AI. If you’re under 18, don’t use Netus AI and don’t give us personal information. Parents and guardians, please help us enforce this. See section 15 of our Privacy Policy.
Organisations. If you use Netus AI for a company or other organisation, you confirm that you’re allowed to accept these Terms for it.
Where the law forbids it. You can’t use Netus AI if the law that applies to you doesn’t allow you to.

3. Your account

3.1 One account for Netus AI Writer and Netus AI Chat

One Netus AI account signs you in to both Netus AI Writer and Netus AI Chat. Each app has its own subscription (see section 5).

3.2 Signing in and keeping your account secure

No passwords. You sign in with a one-time code we send to your email, or with Google.
Keep your email account secure. Anyone who can read your email can sign in to your Netus AI account. If you sign in with Google, the same goes for your Google account.
Sign out. After you sign in, you stay signed in for up to 30 days, or until you sign out.
You’re responsible for your account and what happens on it. Don’t share it with anyone.
Tell us about misuse. If you think someone has used your account without your permission, email support@netus.ai straight away.

3.3 Your details

Keep your account details accurate. You can change your name in your settings. To change your email address, email support@netus.ai.

3.4 Deleting your account

How. Delete it yourself in Netus AI Writer or Netus AI Chat; it’s one account, so this deletes it for both. We email you a code to confirm. You can also ask us at support@netus.ai. Deletion happens right away.
Teams. If you own a team or a team project in Netus AI Chat, you must transfer or delete it first.
Both subscriptions end. Your Netus AI Writer and Netus AI Chat subscriptions are cancelled immediately, with no refund for the rest of the billing period (see section 7.4), and unused credits, including Netus AI Chat top-ups, are lost.
30-day wait. The same email address can’t sign up again for 30 days.
Copy what you want to keep first. There’s no export tool. Copy what you need, or ask us for a copy at support@netus.ai while your account still exists.

What we delete, and the records that stay, are listed in section 10 of our Privacy Policy.

4. The Services

4.1 What each one does

Netus AI Writer (app.netus.ai): AI writing tools, including a humanizer, a paraphraser, a summarizer, an AI detector, a readability checker, generators (for example for articles, emails and cover letters) and custom writing styles.
Netus AI Chat (chat.netus.ai): chat with AI models from several providers. You can attach files, set up projects with your own instructions and knowledge, generate images, search the web, connect other apps and work in teams.
Free tools on netus.ai: some of the Netus AI Writer tools, which you can use without an account, within daily limits. You can also start a chat or image prompt on netus.ai and continue it in Netus AI Chat after you sign up or sign in.
Video downloader (netus.ai/video-downloader): a free tool that fetches a video from a link you paste, without an account. See section 12.

Netus AI Writer and Netus AI Chat are AI tools. When you use them, you’re working with AI models.

4.2 Changes to the Services

We may change, add or remove features, tools and AI models at any time. AI models are made by other companies, and they can be retired. When we retire a model, we tell you in the app where we can, or by email if you’ve signed up for product updates (see section 6 of our Privacy Policy).

4.3 Availability

We work to keep Netus AI running, but we don’t promise that the Services will always be available or free of errors. The Services can be interrupted, for example for maintenance or when an AI provider has a problem.

5. Plans, credits and top-ups

5.1 Separate subscriptions

Netus AI Writer and Netus AI Chat are separate subscriptions, each with its own plans, credits, cancellation and refunds. Buying, changing or cancelling one doesn’t affect the other. The only exception is deleting your account, which cancels both (see section 3.4).

5.2 Free plans

Netus AI Writer: 50 free credits when you create your account, then 50 each calendar month.
Netus AI Chat: 50 free credits each calendar month.

Unused free credits don’t carry over to the next month, in either app.

Free plans include fewer features than paid plans. The Fair Use Policy and the apps show what each plan includes.

5.3 Paid plans and credits

Prices and allowances. Plans, prices and the credits each plan includes are shown on our pricing pages and at checkout. The price shown at checkout applies to that purchase.
Credits refresh, they don’t roll over. At the start of each paid billing period, your plan’s credits are reset to your plan’s allowance. Unused plan credits don’t carry over. On yearly Netus AI Chat plans, credits are given each month.
What an action costs.
- Netus AI Writer: the cost is fixed. It depends only on the tool and the length of your input (for example, the number of words).
- Netus AI Chat: the cost depends on the model, the length of your input, conversation and reply, the tools used (such as web search) and, for some models, the time of day. AI models charge by the amount of text they process, so the exact cost is known only after the reply. Any cost we show in advance, such as in our credit calculator, is an estimate.
Order of use (Netus AI Chat). Your plan’s credits are used first, then your top-ups, oldest first.
No cash value. Credits have no cash value.

5.4 Top-ups (Netus AI Chat only)

Top-ups are extra credits you can buy on paid Netus AI Chat plans, at the sizes and prices shown in the app. They don’t expire while your account exists, are lost if you delete your account, and have no cash value. Refunds of top-ups are covered in section 7.2.

6. Billing and renewal

6.1 Payment providers

Payments are handled by Stripe (Netus AI Writer and Netus AI Chat) or Creem (Netus AI Writer’s alternative checkout). You enter your card details on their pages; we never see or store your card number. Their own terms also apply: Stripe’s Consumer Terms of Service and Creem’s Terms of Service. If a payment provider sells to you as the merchant of record, its terms also apply to that purchase.

6.2 Automatic renewal

Subscriptions are monthly or yearly. Your subscription renews automatically at the end of each billing period, and we charge the payment method you used, until you cancel. You can cancel online at any time in your billing settings (see section 7).

Your subscription renews at the then-current price. We may change our prices at any time. New prices apply straight away to new purchases. If you already have a subscription, we’ll email you before a new price applies to it; the new price then applies from your next billing period after that notice. If you don’t want to pay it, you can cancel before then (see section 7). The current price is always shown on our pricing page and at checkout.

6.3 Currency and taxes

Currency. Our prices are set in US dollars (USD). At checkout you may also see the price in your local currency. The currency and amount you’ll be charged are shown before you pay. Your bank or card provider may add its own conversion fees.
Taxes. We don’t currently charge sales tax or VAT. In the future, taxes may apply depending on where you buy from. If they do, they’ll be shown at checkout before you pay.

6.4 Changing your plan

Netus AI Writer. A plan change applies straight away. The price difference for the rest of the billing period is worked out pro rata: an increase is charged immediately, and a decrease is credited to your account with the payment provider and used against your next payments. Your credits for the period become the new plan’s credits minus the credits you’ve already used.
Netus AI Chat. An upgrade applies straight away, and the pro-rata difference is charged immediately. If that payment fails, the change isn’t made. A downgrade also applies straight away, and the pro-rata difference is credited against your next payments. Your credits for the period become the new plan’s credits minus the credits you’ve already used. Adding or removing team seats is charged or credited pro rata.
Credits you’ve already used. In both apps, if you’ve already used as many credits as the new plan includes, or more, a downgrade gives you no new credits for the rest of the billing period. Used credits aren’t refunded and don’t carry over to the next period.

6.5 Failed payments

If a payment fails, we or our payment provider will email you. Your plan credits aren’t renewed until the payment goes through. If it stays unpaid, your subscription is cancelled and you’re moved to the Free plan.

7. Cancellation and refunds

7.1 Cancelling

You can cancel at any time in the billing settings of the app. After you cancel, you won’t be charged again for that subscription.

Netus AI Writer. Your subscription ends straight away, whether you paid through Stripe or Creem. Premium features switch off at once. Any subscription credits you have left stay usable. There’s no refund for the rest of the billing period, unless section 7.2 or section 7.3 applies.
Netus AI Chat. Your plan stays active until the end of the billing period you’ve paid for, then moves to the Free plan. You can resume your plan before then.

Cancelling one subscription doesn’t cancel the other.

7.2 Refunds

New subscriptions. You can ask for a refund of a new subscription by emailing support@netus.ai within 7 days of its first payment, as long as you haven’t used any of its credits.
Renewals aren’t refundable.
Netus AI Chat top-ups. You can ask for a refund within 3 days of buying a top-up, as long as you’ve used less than 10% of its credits.
How you get the money back. Refunds go back through the provider you paid with (Stripe or Creem). When the money reaches you depends on that provider.

7.3 Consumers in the EU, the EEA and the UK

If you’re a consumer in the EU, the EEA or the UK, you can also withdraw from a new subscription or a top-up within 14 days of buying it. To do this, email support@netus.ai. Because you asked us to start the service straight away, we’ll refund what you paid minus a proportionate amount for what you’ve already used, such as the share of credits used.

Where this right gives you more than section 7.2, it applies instead. Nothing in this section limits any refund right you have by law that can’t be excluded.

7.4 Deleting your account

Deleting your account cancels both subscriptions immediately, with no refund for the rest of the billing period, and unused credits and top-ups are lost (see section 3.4). It doesn’t take away a refund you were already entitled to under section 7.2 or 7.3, but ask for it before you delete your account, because deletion removes the records we need to check your request.

8. Your content and ownership

8.1 What you put in

“Your content” means what you type, upload, paste or connect in the Services: your prompts, text, files, images, links and project knowledge, and data from apps you connect.

You keep all your rights in your content. You confirm that you have the rights you need to use it with Netus AI, including any information about other people in it (see section 2.13 of our Privacy Policy).

8.2 What you get out

“Outputs” means the results the Services give you, such as text, answers and images.

As between you and us, you own the outputs, as far as the law allows. We don’t claim them. You can use them for any lawful purpose, including commercial purposes, as long as you follow these Terms and the Fair Use Policy.

AI models can give the same or similar outputs to other people, and you don’t own those. In some countries, AI-generated material may not be protected by copyright, and we don’t promise that your outputs are.

8.3 The permission you give us

You give us a worldwide, non-exclusive, royalty-free permission to use your content and outputs only to run the Services for you. That means to:

host, store and process them;
send them to the service providers needed to answer your request, mainly the AI model provider that processes it (listed in section 3 and section 7 of our Privacy Policy);
keep your history, so you can see and reuse your work; and
check for abuse or suspicious activity, or deal with a request you make to us, in the limited cases described in section 3.5 of our Privacy Policy.

We never use your content or outputs to train AI models. We don’t sell them.

This permission ends when your content is deleted, except for the records described in section 10.3 of our Privacy Policy, such as chats you shared in a team.

8.4 Feedback

If you rate a result or send us ideas, we may use that feedback to fix problems and improve Netus AI, without any duty to you. We never use it to train AI models.

8.5 What belongs to us

Netus AI, including our software, apps, websites, designs, logos and brand names, belongs to us or our licensors. These Terms give you a personal, non-exclusive right to use the Services as these Terms allow. They don’t give you any other rights in Netus AI. Don’t copy, change or reverse-engineer our software, except where the law allows it.

9. AI outputs

Made by AI. Outputs are generated by AI models run by other companies; Netus AI has no AI model of its own.
They can be wrong. Outputs can be wrong, incomplete, out of date or offensive, including about real people. Check them before you rely on them or share them.
Not professional advice. Outputs aren’t legal, medical, financial or any other professional advice.
AI detectors. We make no promise about how any AI-content detector, ours or anyone else’s, will classify any text, including text you’ve rewritten with Netus AI. Results from our AI detector are estimates, not proof, and they can be wrong. Don’t use them as the only basis for an academic, disciplinary, employment or similar decision about a person.
Labelling is up to you. If a law, school, employer or publisher requires you to say that content was made with AI, or to label it, that’s your responsibility.
Wrong information about you. If an output contains wrong information about you, see section 3.6 of our Privacy Policy for what you can do.

You’re responsible for how you use outputs.

10. Third-party models, connected apps and services

10.1 AI models from other companies

Netus AI Chat lets you choose AI models run by other companies: OpenAI (GPT), Anthropic (Claude), Google (Gemini), xAI (Grok), DeepSeek, Moonshot AI (Kimi) and MiniMax. Netus AI Writer and other features also use AI providers. Every provider, and what it receives, is listed in section 3 and section 7 of our Privacy Policy.

Their terms also apply. The terms and usage policies of the company behind each model also apply when you use its model.
What they keep. Each provider keeps data under its own terms, as described in section 3.2 of our Privacy Policy. Deleting something in Netus AI doesn’t delete copies a provider kept.
Models change. We may add, change or retire models (see section 4.2).
Not affiliated. We’re not affiliated with, or endorsed by, the companies that make these models. Their names and trademarks belong to them.

10.2 DeepSeek and MiniMax: your own risk

DeepSeek and MiniMax don’t give the same privacy protections as most other AI providers on Netus AI: they may use what you send to train or improve their models or services, and DeepSeek stores data in China (see section 3 of our Privacy Policy). If you choose one of their models, everything sent in that chat goes to them, including earlier messages, attached files, project knowledge and results from connected apps, except data from Google Drive and Google Search Console, which never reaches them.

You use these models at your own risk. We’re responsible for how Netus AI handles your data, not for what these providers do with it under their own terms. Nothing here limits any right you have under the law that applies to you.

10.3 Connected apps (Netus AI Chat)

You can connect apps such as Google Drive, Google Search Console, Notion or GitHub so the AI can work with them for you.

Connect only what you may use. Connect only accounts you’re allowed to use, and respect the rights of other people whose data is in them.
What you allow. When you connect an app, you allow Netus AI to read and act in that account on your instructions, within the permissions you grant. For each tool, you can choose whether the AI may use it, must ask you first, or may never use it. Check what the AI is about to do before you approve it.
Their terms apply. Each app is run by another company under its own terms and privacy policy. We’re not responsible for those apps.
What we keep. Results the AI gets from a connected app are saved in your chat, as described in section 2.4 of our Privacy Policy.
Google data. Our use of data from Google services follows our User Data Policy.
Disconnecting. When you disconnect an app, we delete the stored access token. You can also remove Netus AI’s access in your Google account or in the other provider’s settings.

10.4 Other services and websites

Some parts of Netus AI rely on other companies, such as our payment providers (see section 6.1) and Google, if you sign in with Google. Their own terms also apply. Netus AI, and AI answers, can link to or show content from other websites. We don’t control those websites and aren’t responsible for them.

11. Acceptable use

Our Fair Use Policy sets out what you can and can’t do with Netus AI, and its limits. It’s part of these Terms, so breaking it breaks these Terms. In particular:

Use Netus AI honestly. You must not use Netus AI or its outputs to deceive anyone, for academic dishonesty, or in a way that breaks any law, including laws on labelling AI-generated content.
Nothing illegal or harmful. No illegal content, harassment, malware, fraud, spam, or content that infringes other people’s rights.
Accounts and limits. One account per person. Don’t share or sell accounts, create extra accounts to get more free credits, or get around credit, guest or rate limits.
No automated access. No bots, scraping or other automated access of any kind.
The AI providers’ rules. The usage policies of the AI providers behind each model also apply.

You’re responsible for your content and for how you use outputs. What we may do if you break these rules is in section 14.

12. Video downloader

The video downloader (netus.ai/video-downloader) is free and needs no account. You paste a link, and we get the video for you from the site it’s on. Limits apply (see our Fair Use Policy).

Only what you may download. Download only content you own or have permission to download.
Follow the rules. You’re responsible for following copyright law and the rules of the site the video comes from.
We don’t host it. We don’t host the videos or claim any rights in them, and we don’t keep them after we send them to you (see section 2.8 of our Privacy Policy).
We may block things. We may block certain sites, links or content, for example adult content.

13. Teams and organisations (Netus AI Chat)

In Netus AI Chat you can set up a team and invite other people to it.

Owners and admins manage the team’s members and settings, can set credit limits for members, and can see members’ usage. Only the owner can change the team’s subscription and number of seats. Team plans are charged per seat (see section 6.4).
Responsibility. If you set up a team for an organisation, you confirm that you’re allowed to accept these Terms for it (see section 2). Owners and admins are responsible for the people they invite and for how they set up the team.
Shared chats stay. Chats you share in a team stay with that team, even if you leave it or delete your account.
Private chats. If you leave a team or are removed from it, your private chats in that team, including those in its projects, are deleted after 7 days. If you leave a team project, your private chats in that project are deleted after 7 days.
Deleting a team. If the owner deletes a team, its subscription is cancelled straight away, any top-ups bought for the team are lost, and all chats in the team, including members’ private chats, are deleted straight away.

How we handle team data is explained in section 2.5 and section 10.3 of our Privacy Policy.

14. Suspension and termination

14.1 What we may do

We may warn you, limit features, credits or requests, or suspend or close your account if you break these Terms or the Fair Use Policy, or if we need to in order to protect Netus AI, our users or others. Where reasonable, we’ll tell you first and give you a chance to respond. For serious abuse, where the law requires it, or when an automatic check applies (such as a block on an email domain used for abuse), we may act without warning.

Don’t create a new account to get around a suspension or closure.

If you think we got it wrong, email support@netus.ai and a person will look at it. Replies can take up to 7 days.

14.2 What happens then

Access. If we suspend your account, you can’t use it while it’s suspended. If we close it, your right to use the Services ends.
Your data. We handle your data as described in our Privacy Policy.
Refunds. If we close your account because you broke these Terms or the Fair Use Policy, you don’t get a refund, except where the law requires one. If we suspend or close it for any other reason, refunds follow section 7 and the law.

14.3 You can stop at any time

You can stop using Netus AI, cancel your subscriptions (see section 7) and delete your account (see section 3.4) at any time.

14.4 What continues

Sections that by their nature should continue after these Terms end still apply, including sections 8.2, 15, 17 and 18.

15. Disclaimers, liability and indemnity

15.1 Disclaimers

TO THE EXTENT THE LAW ALLOWS, THE SERVICES AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DON’T PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE.

15.2 Limits on our liability

TO THE EXTENT THE LAW ALLOWS:

WE AREN’T LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM, OR US$100.

15.3 What these limits don’t affect

Nothing in these Terms limits or excludes our liability for fraud, gross negligence or wilful misconduct, for death or personal injury caused by our negligence, or for anything else that the law doesn’t allow us to limit or exclude. If you’re a consumer in the EU, the EEA or the UK, nothing in these Terms affects your statutory rights as a consumer, which can’t be excluded.

15.4 Indemnity

You’ll defend and compensate us (indemnify us) against claims, losses and costs, including reasonable legal fees, that come from:

your content;
how you use outputs;
accounts you connect to Netus AI; or
your breach of these Terms, the Fair Use Policy or the law.

This doesn’t apply to the extent a claim is caused by our own breach of these Terms or our negligence. We may choose to handle the defence ourselves, and you’ll cooperate with us.

If you’re a consumer in the EU, the EEA or the UK, this section applies to you only as far as the law allows.

16. Changes to these Terms

We reserve the right to update and change these Terms from time to time without notice, as the Service, our providers or our legal obligations change. The “last updated” date at the top always shows the current version, so please review these Terms periodically. Changes take effect when published, and continued use of the Service after a change means you accept the updated Terms. If you don’t accept them, stop using the Service and cancel your subscription under section 7.

Nothing in this section limits any non-excludable right you have under the law applicable to you, including any mandatory consumer right to notice of changes to a continuing contract.

17. Governing law and disputes

17.1 Talk to us first

If you have a problem with Netus AI, please email support@netus.ai first and give us a chance to fix it. Replies can take up to 7 days.

17.2 Florida law and courts

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. Any dispute relating to the Services or these Terms goes exclusively to the state or federal courts located in Orange County, Florida, and you and we agree to their jurisdiction.

No arbitration. There’s no mandatory arbitration.
Small claims. Either of us may instead bring a claim in small-claims court, if it qualifies.
JURY TRIAL. TO THE EXTENT THE LAW ALLOWS, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL IN ANY DISPUTE RELATING TO THE SERVICES OR THESE TERMS.

17.3 Consumers in the EU, the EEA and the UK

If you’re a consumer living in the EU, the EEA or the UK, nothing in these Terms takes away the mandatory consumer protections of the country where you live, and you can bring proceedings in the courts there.

18. General

18.1 Which document applies

These Terms, our Fair Use Policy, our Privacy Policy and our User Data Policy work together. If they conflict:

on how we handle personal information, our Privacy Policy applies, and, for data from Google services, our User Data Policy;
on everything else, these Terms apply first, then the Fair Use Policy;
the price and plan details shown at checkout apply to that purchase; and
mandatory law applies above all of them.

18.2 Notices

We may send you notices by email to the address on your account, or show them in the app. You can send notices to us only at support@netus.ai or through our contact page.

18.3 Transfers

You can’t transfer your account, or your rights under these Terms, to anyone else without our written agreement. We may transfer our rights and duties under these Terms to a company in our group or to a new owner of our business, for example if it’s sold or merged (see section 7.6 of our Privacy Policy).

18.4 If part of these Terms doesn’t apply

If a court finds that part of these Terms can’t be enforced, the rest still applies.

18.5 No waiver

If we don’t enforce part of these Terms straight away, we can still enforce it later.

18.6 Entire agreement

These Terms, together with the documents listed in section 1.3 and the details shown at checkout for a purchase, are the whole agreement between you and us about the Services.

18.7 Events outside our control

We aren’t responsible for delays or failures caused by events outside our reasonable control, such as outages at our hosting or AI providers, network failures, natural disasters or government action.

18.8 Language

These Terms are written in English. If we give you a translation, the English version applies if they differ.

18.9 Copyright complaints

If you think something on Netus AI infringes your copyright, tell us at support@netus.ai. Include enough detail for us to find it and to contact you.

19. Contact us

For any question about these Terms:

JFreaks Software Solutions LLC, owning the Netus AI services

7345 W Sand Lake Rd, Ste 210, Office 5169
Orlando, FL 32819
United States

Phone: +1 (917) 724-2931
Email: support@netus.ai
Contact page: https://netus.ai/contact

Replies can take up to 7 days.

Related documents: Privacy Policy, Fair Use Policy and User Data Policy (how we handle data from Google services).

Netus AI is a product owned by JFreaks Software Solutions LLC. “Netus AI”, “Netus.ai”, the Netus AI logo and other identifying marks of Netus AI are and shall remain the trademarks, trade names and exclusive property of JFreaks Software Solutions LLC, and any unauthorised use of these marks is unlawful. Other trademarks on our websites, apps and tools are the property of their respective owners.